Hampton Inn West Springfield

This was an emergency overnight due to Amazon not delivering an air mattress and comforter. The hotel accommodated me in a very short time and got me comfortable in my room within minutes. I interacted with the front desk staff (night-he was so kind with a great personality. morning-she was smiling and friendly as I stumbled back to my condo and she even gave me a free soda to wake me up.) and housekeeping (very nice woman who had a great system for interacting with people who speak a language other than her own.

Loved how easy it was to check in, the later check out time, ease of finding my room, and the location was great as there were many options for dinner.

it was clean. staff was friendly

Surprised at the location adjacent to strip mall. Great if you have a family. There are national chain restaurants close by, actually walking distance like restaurant 99 a great wine store I never heard of "Table and C ine" that sells charcuterie and cheese to go with the wine IF YOUR FROM N.Y.C AREA AND HAVE A COOLER, STOP BY ALDI MILK WAS 1.49 GALLON UNHEARD OF IN N.Y.

The food and the breakfast area were amazing. The room was clean and bug free. Very quiet.